Terms and Conditions

1. Overview
This website is operated by PROXODERM Pty Ltd. and ABN #29644608453.
The following terms and conditions apply to all transactions on www.proxoderm.com (hereinafter called the “Website”). By using this Website and shopping with PROXODERM, you, as the visitor to the Website or a PROXODERM customer, accept and agree to be bound by the terms and conditions stated below.
We reserve the right at any time, for any reason at our sole discretion and without prior notice to you, to change or modify these Terms.
We reserve the right at any time, for any reason at our sole discretion and without prior notice, to suspend or discontinue the Website (or any part thereof) temporarily or permanently. We will not be liable to you or any third party for any modification, suspension or discontinuation of the Website.

2. Content
The design and content featured on the Website, including images, artwork, graphics, photography and text are copyrights and trademarks, and controlled or licensed by PROXODERM Pty Ltd. The Website is protected by copyright and all worldwide rights, titles and interests are reserved.
To the best of our knowledge all the details, descriptions and pricing on all products are accurate. However, there may be occasions when some of the information featured on the Website may contain incomplete data, typographical errors or inaccuracies. We do not take any responsibility for inaccurate information and reserve the right to amend errors or to update product information at any time without prior notice. We have also tried our best to display the products as accurately as possible on the Website.

3. Pricing Policies

All transactions are processed in AUD.

4. Terms of Product Use
Any Products you purchase or receive are for your personal use only. You may not use any Product or part thereof for any commercial use or any use that would benefit a commercial party. You may not reproduce, distribute, display, sell, resell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit any product or part thereof.

The advice on our Website is not to be substituted for professional medical advice. This Website is solely an online store for the distribution and sale of beauty and cosmetic products. Please follow the guidelines of use for each product.
Your healthcare practitioner should be consulted if you have any medical questions that need to be addressed. We make no guarantees about the results of your use of the product as results will vary for each individual user. The testimonials and reviews published on this Website or about our products or Service on any other platform are the opinions of the authors only and are not medical or scientific opinions.

5. Privacy Policy
Please review our Privacy Policy, which also governs your visit to this Website, for information about how we collect, use, disclose and otherwise process information about you.

6. Links
You may link to the Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement with us without our express prior written consent. We may provide certain social media features or affiliate links that enable you to link from your own or third-party websites or send emails or other communications with certain content, or links to certain content, on the Website. You may use these features solely as, and for the purpose for which, they are provided by us, and comply with any relevant terms and conditions associated with such programs.

7. Delivery
Please refer to the “shipping” section on the Website. We would ask you to inspect the products upon delivery to check that your order is complete. Should there be any problem with your delivery, please notify us as soon as practicable and in any event within 24 hours of receipt of the Goods.

8. Unauthorized Use
You may not use the Website or Services for any unlawful or unauthorized purpose, including without limitation: distributing any abusive, unlawful, defamatory, harmful, obscene, or otherwise objectionable material. You may not use the Website or Services to transmit any material that constitutes a criminal offence, results in civil liability or otherwise would breach any laws, regulations, or codes of practice. You warrant that you have the right to post any materials posted by you on our Website and that the materials do not infringe any third party intellectual property rights.
Interfering with, disabling, or damaging the operation of this Website, or attempting to gain unauthorized access to the Website, networks or gateways connected to it, through hacking, spoofing, or any such similar means is expressly prohibited. You agree to indemnify PROXODERM for any loss or damage which may arise through your unauthorized use of the Website or Service.

9. Disclaimer
By accessing our Website, creating an account or placing an order through the Website, you assume all associated risk, including but not limited to the risk to your computer, tablet, mobile device, software or data may be damaged by any virus or malicious bug transmitted by this Website or any third-party website.
By browsing our Website or creating an account and becoming a member, you assume all responsibility for the security of your account. You agree to accept all responsibility for activities that occur under your account (e.g. orders placed by someone else using your account). PROXODERM reserves the right to terminate your account without notice at its discretion.
PROXODERM disclaims all liability to the fullest extent permitted by law for any injury, allergic reaction, adverse side effects, loss, or damage suffered in relation to or arising from use or misuse of a product or our Website. In the event of such injury, allergic reaction, adverse side effects, loss or damage, the maximum aggregate liability of PROXODERM will be the value of the product purchased.

10. Refunds / Returns Policy
Our products come with guarantees under the Australian Consumer Law. PROXODERM will accept all refunds or replacement requests if the products are returned to our warehouse within 14 days of delivery. The product must not have been used, show any signs of wear and tear, and the packaging must not have been damaged. If the packaging is damaged in any way or if the product has been opened / used, you will not be entitled to a refund or replacement. For more information please visit our “shipping” page.